Saturday, February 13, 2010

show : my newest friend

I'm changing a few things in how I run my business. First off, I'm going to push in-person gallery viewings. Partially for selfish reasons, I'm asking clients to come and have the first viewing of their gallery in person at my home office (or I can travel with laptop to my client's home). Half the fun for me is seeing the reaction of the client when they first see an image. I've received emails right after I post an online gallery from clients telling me they cried when they saw the pictures - I've had quite a few of those actually and without sounding awful, I want to see those tears - they mean more to me than a purchase. They validate why I'm doing what I do. A client screaming via all caps in an email just isn't the same as hearing it when they see their images for the first time. 

During this in-person viewing I can also show samples, help with ideas and answer any questions. I will also offer an incentive for orders placed during that meeting. I do understand however that there are always grandparents, friends, family that may also be interested in purchasing images and for that reason, I will also post an on-line gallery for 7 days, during which time all additional orders must be placed. 

I want to be part of the entire process - from the initial contact to the product delivery and beyond - and this (the initial viewing) is a major part. 

That said, it's not always possible to do an in person viewing. Approximately 40% of my clients are out-of-town and to travel one or two hours to show the gallery is out of the question. In those cases, an on-line gallery will have to do.

This client is one of those. Why am I telling you this now? Well, another change is that I'm going to show just one or two images per sneak peek. I don't want to spoil the surprise that awaits clients in their gallery. These posts will be labelled 'show'. After the gallery goes live, I will then post more images from the shoots and title those posts 'share'. Show and share... that's how it's going to work.

This is my first 'show'. This little man kind of stole my heart. I travelled to Toronto to see him the other day, fought rush hour for over two and a half hours on the way home and smile the whole way. His happiness must have been contagious. He's the most content wee dude I've had the pleasure of spending a couple of hours with in a long time. And who am I to resist a red head... 





More to come from this shoot in a few days once the gallery goes live.

4 comments:

  1. Adorable Kelly! I just love bathtub shots.

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  2. Kelly...love all of this cutie's pictures! You do such a great job!

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  3. I need to have a baby so you can photograph him or her!!!

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